Sustainability Business Services

In today’s dynamic and diverse business environment it is no longer enough to implement a quality assurance management system. Organisations need to engage a total approach to quality through the implementation of excellence models.  Using these models, organisations are sensitive to changes in the operational environment and adapt quickly by continually reassessing and improving their processes, product and service quality and client satisfaction levels. We can help organisations through: 

• Quality improvement with the use of Total Quality Management Tools and Techniques,

• System development and implementation of quality management systems (ISO 9001, EFQM),

• Process excellence through:

  • Process definition and process mapping,

  • Process design and improvement,

  • Process digitisation and implementation support,

  • Key performance indicators (KPI) development and benchmarking.

• Implementation of Lean Six Sigma techniques,

• Annual quality management system audit and monitoring,

• Assessment against excellence models (Common Assessment Framework - CAF), reporting and corrective actions,

• Provision of training and coaching in the areas of quality management and process improvement.

Organisations can address important business sustainability issues through system development and implementation of Sustainability Management systems based on internationally recognised standards with focus on specific needs such as Environmental, Health & Safety (EHS), and Food Safety management (ISO 14001, ISO 22000, OHSAS18001, EMAS). We can help organisations through: 

• The development and implementation of Sustainability Management systems such as Environmental (ISO 14001, EMAS, LEAF), Health & Safety (OHSAS 18001, ISO 45001), Food Safety management (ISO 22000, BRC, FSSC),

• Sustainability Risk and Compliance review, systems development and implementation,

• Periodic system audit and monitoring,

• Operational effectiveness of the integrated management system,

• Due Diligence services for environmental and health and safety issues,

• Compliance review with internal and external health, safety and environmental protection requirements and conduct performance improvement programmes,

• Provision of certified trainings in the areas of the environment, health and safety, food safety, crisis management.

Corporate Social Responsibility is the way in which organisations integrate social, environmental and economic concerns into their values, culture, decision making processes, strategy and operations in a transparent and accountable manner. Therefore, developing a well thought-out, credible and effective Corporate Social Responsibility (CSR) strategy that would effectively address both the company’s sustainability agenda as well as demonstrating an honest and responsible leadership is very important. We can help organisations through: 

• Facilitation of the stakeholders engagement process and stakeholder mapping,

• Sustainability materiality assessment,

• Sustainability strategy development,

• Corporate Social Responsibility program development and implementation,

• Assurance of the Sustainability Report,

• The design of corporate responsibility and sustainability reports, according to the GRI framework, ISO 26000, UN Global Compact as well as the NFIR Directive and Cy legislations,

• Sustainable Supply Chain: supplier relationships analysis, procurement policies evaluation, program monitoring,

• Corporate responsibility performance measurement and development of KPIs,

• Sustainability Impact Measurements through the PwC Total Impact Measurement and Management (TIMM) framework,

• Training programs in the area of Corporate Social Responsibility.

Organisations have come to understand that their abilities to prosper hinge upon their responses to the challenges of a ‘carbon-constrained world’ and a series of issues on the ‘sustainability agenda’.

This sustainability agenda can be addressed through:

• Greenhouse gas emissions (GHG) data management, reporting, and verification,

• Climate change strategy formulation,

• Energy audit and energy management according to ISO 50001 as well as compliance with  the Energy Efficiency Directive (EED),

• Carbon Footprint strategy development.