Every company’s identity — the capabilities and practices that distinguish it and make it effective — is grounded in the way people think and behave. Deeply embedded cultural influences change far more slowly than marketplace factors but coherence across an organisation's culture, strategy and operating model can make it more attractive to its employees and customers, and to drive business value. Organisations that figure out which behaviours embedded in their culture can be applied to accelerate the changes that they want - and find ways to counterbalance and diminish other elements of the culture that hinder them - can initiate, accelerate, and sustain truly beneficial change with far less effort, time, and expense, and with better results.
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Making the link between digital culture and digital success
Are you trying to make a major strategic shift that needs the benefit of cultural energy to accelerate and sustain results? Or is your organisation’s culture at risk of undermining your business performance? Might that culture create behavioural risk or compliance issues?
DeAnne Aguirre, Global Organisational Culture and Purpose Leader
PwC’s culture specialists support businesses in their culture evolution efforts, by targeting the specific behavioural changes that have the most potential to drive desired business outcomes by diagnosing the level of coherence between strategy, operating model and culture – and identifying key gaps.
We have the capabilities, insights, tools and experience to help harness the power of organisational culture to ensure business strategy, operating model and culture are coherent to maximise effectiveness:
We help you to assess your existing culture in concrete, specific and objective terms either through interviews with senior leaders, surveys, and focus groups. We identify and analyse the cultural traits, including strengths and potential challenges that most impact your business.
By defining your culture aspirations (purpose, vision and values), identifying and prioritising the critical behaviours to evolve your culture we help you drive performance and advance key business needs
We help you design a culture evolution roadmap, focusing on a 'critical few' behaviours that spread from one employee to another, to drive performance and advance key business needs
We help you implement your culture roadmap, deploying informal and formal mechanisms to build emotional commitment and facilitate behaviour adoption
We help you determine measurement objectives and design criteria. We understand the importance in defining the right measurement approach for your business and how to design tools that help you track progress.
We help you to assess your existing culture in concrete, specific and objective terms either through interviews with senior leaders, surveys, and focus groups. We identify and analyse the cultural traits, including strengths and potential challenges that most impact your business.
By defining your culture aspirations (purpose, vision and values), identifying and prioritising the critical behaviours to evolve your culture we help you drive performance and advance key business needs
We help you design a culture evolution roadmap, focusing on a 'critical few' behaviours that spread from one employee to another, to drive performance and advance key business needs
We help you implement your culture roadmap, deploying informal and formal mechanisms to build emotional commitment and facilitate behaviour adoption
We help you determine measurement objectives and design criteria. We understand the importance in defining the right measurement approach for your business and how to design tools that help you track progress.